The Challenge
Bridging the credit gap for micro-enterprises in the SME sector.
A comprehensive solution was needed to address the loan management needs of micro-enterprises, specifically those in the “missing middle” segment of the SME market. The client, an institution focused on promoting micro, small, and medium enterprises (MSMEs), aimed to launch a unified Micro Enterprise Loan Management System (MELMS) to streamline loan distribution and management for micro-enterprises under the Credit Guarantee Fund Trust for Micro and Small Enterprises (CGTMSE). The challenge was to provide a complete, configurable, and integrated solution within a very aggressive timeline.
What Was Needed?
A flexible, integrated loan management system.
The requirements were clear:
- A fully integrated loan management system to handle the end-to-end processes for micro-enterprises.
- Seamless integration with existing systems.
- A system that could support a wide range of customizable workflows and multiple product offerings.
- A solution that could be implemented quickly without disrupting ongoing operations or affecting existing customers.
Our Approach
Modular, configurable, and seamless.
To meet the requirements, we created a comprehensive loan management system that was:
- Modular: The core engine was built to be flexible, supporting various workflows for different types of loan products.
- Configurable: We ensured that the system could accommodate multiple products and was easily adaptable to future requirements.
- Integrated: The system was designed to work smoothly with the client’s existing banking and operational systems.
- Fast to Deploy: Despite the tight timeline, we delivered the solution efficiently without compromising on quality or functionality.
Technology Used:
- Frontend: C#.NET for Windows service
- Server-Side: ASP.NET Web Services
- Database: Oracle 10g
- Database Size: Scalable architecture to accommodate growing transaction volumes.
- No of Transactions: High volume support with multiple transactions per day
- No of Users: 1000+ users
The Outcome
A scalable, efficient, and agile loan management system.
The MELMS implementation helped the client significantly improve their loan management process by ensuring real-time data integration, customizable workflows, and reliable tracking of loan status for enterprises. The system seamlessly supported multiple products, streamlining loan approvals, disbursements, and repayments.
What Changed?
From manual tracking to automated, streamlined loan management.
- Centralized management of micro-enterprise loans across multiple products.
- Configurable workflows tailored to different loan products.
- Integration with core banking solutions for smoother operations.
- A smooth transition to the new system without disrupting customer service or operations.
The Big Picture
Empowering businesses, one loan at a time.
By simplifying loan processing and providing real-time data, the new system helped accelerate growth and opened new doors for micro-enterprises—proving that the right tools can drive more than just efficiency; they can drive progress.
Ready to empower your micro-enterprises? Let’s talk.